Country Thailand
Year 2008
Type of Measure Social services > Hotline/Helpline
Form of Violence Violence against women and girls

Brief Description


The Ministry of Social Development and Human Security allocates an annual budget for the 24-hour hotline service also known as the Prachabodi Centre. The hotline telephone number is 1300. Located in Bangkok, the hotline centre's principle function is to receive reports on cases of violence, then coordinate with the organizations/units concerned, notably the Department of Social Development and Welfare in Bangkok, and the Provincial Office of Social Development and Human Security in other provinces. The agencies then coordinate to direct the witnesses/victims/survivors of violence to appropriate services, including medical treatment, legal services, and other forms of assistance. The service is available for all victims of all forms of violence regardless their nationality. The availability of the hotline service is publicized through various media by the Ministry of Social Development and Human Security, including television and radio spots, information leaflets, notebooks, document folders, T-shirts and bags distributed at meetings/seminars held by the Ministry.

Source of Information

Response of the Government of Thailand to the questionnaire on violence against women, 2009