Country Germany
Year 2013
Type of Measure Social services > Hotline/Helpline
Form of Violence Violence against women and girls

Brief Description


The nationwide “Violence against Women Support hotline", has been available since 2013. Barrier-free access to the helpline is available 24 hours a day and in a number of languages. Women who have experienced violence and their social environment can discuss all forms of violence with female professionals – confidentially and, if desired, anonymously. Particularly those persons for whom the way to a counselling centre repre-sents a major physical, linguistic or cultural obstacle can find help in this way. Counselling via e-mail and chat is offered via the website.

Source of Information

A/HRC/WG.6/16/DEU/1 para. 63, Federal Government of Germany, National Review on Beijing+20, 2014, p. 25, Chapter 2 (D)