Country New Zealand
Year 2009
Type of Measure Social services > Shelter/Safe accommodation
Form of Violence Domestic violence/Intimate partner violence, Violence against women and girls

Brief Description


Free shelters/refuges are provided by the National Collective of Independent Women's Refuges Incorporated (NCIWR).  

Shelters in New Zealand provide a range of services for women and their children including safe accommodation, social work support services and advocacy for women and children, safety planning, court advocacy, free legal advice, crisis line and advocacy call centre services which include the provision of information, advice and referrals. The Government provides funding to women's shelters, and non-government-organisations (NGO) provide services to cope with family violence through the Ministry of Social Development (MSD). Shelters and other NGOs providing family violence services also receive funding from the philanthropic sector, and through donations and fundraising. There are 62 women's shelters throughout New Zealand.  

NCIWR provides multi-language material for its ethnic/migrant groups including Māori and Pacific clients. Shelters meeting the needs of ethnic diversity have workers who speak the language and work within the cultural context of the target group. A group of Asian women founded Shakti Community Council in 1995 and now have four ethnic safe houses and provides family violence information, advice and services. Shakti provides culturally appropriate services specifically for Asian, African and Middle Eastern ethnic groups, including Chinese, Thai, Japanese, Malay, Vietnamese, Cambodian, Burmese, Korean, Indian, Fiji Indian, Pakistani, Bangladeshi, Sri Lankan, Iranian, Iraqi and African families.

Women's shelters and other social services for victims/survivors of domestic violence are listed in telephone directories, online and in community directories.  In addition, they are involved in a number of media campaigns aiming to increase awareness of domestic violence, and provide information on the availability of their services such as the ‘It's Not OK' campaign.

Source of Information

Response of the Government of New Zealand to the questionnaire on violence against women, 2009