Country Kenya
Year 2017
Type of Measure Social services > Hotline/Helpline
Form of Violence Sexual violence, Female Genital Mutilation/Cutting (FGM/C)

Brief Description


To monitor and mitigate effects of gender-based violence (GBV), A Gender based violence free hotline (Dial 1195) was relaunched in March 2017. This initiative is operated by Healthcare Assistance Kenya (HAK), with support from various telecom agents such as Safaricom and Airtel. The goal of HAK’s sexual and gender-based violence (SGBV) hotline and the call up centre is to involve community members and survivors in the fight against sexual violence, female genital mutilation (FGM) and other forms of violence that is meted on women and children by ensuring early reporting of all the cases within the recommended 72-hour window period. The endeavor is also to ensure that all other forms of violence are brought to an end by bringing in a platform that will enable community members to speak freely about the issues affecting them to enable the Government to find solutions for survivors of SGBV.

Source of Information

Kenya's submission for National Review for Implementation of the Beijing Platform for Action, Beijing+25, 2019, p.15 and p.48

For more information: Gender Based Violence 1195 Hotline (Ministry of Public Service and Gender)