Country Japan
Year 2019
Type of Measure Social services > Hotline/Helpline
Form of Violence Violence against women and girls

Brief Description


The National Police Agency in August 2017 introduced a nationwide telephone hotline number (#8103) that connects to the consultation support service at each prefectural police force in order to make it easier for victims of sex crimes to ask for assistance. The service was made available 24 hours a day in all prefectures in April 2019 and became toll-free in July the same year. The number represents the word “heart” based on Japanese phonetic sounds, signaling that the service is there to stand by victims.

Source of Information

Japan's submission for National Review for Implementation of the Beijing Platform for Action, Beijing+25, 2019, p.28.

For more information: The National Police Agency