Country Montenegro
Year 2015
Type of Measure Social services > Hotline/Helpline
Form of Violence Violence against women and girls

Brief Description

The introduction of the national SOS line is implemented through a partnership between the state institutions, namely the Ministry of Labour and Social Welfare and the EU, UNDP and NGO SOS Niksic. The national SOS line officially started with work in September 2015. From September 2015 to February 2016, were received 1,671 calls to report violence, while in the year preceding the Report, 109 women placed about 750 calls and requested help from the SOS telephone Niksic. The dramatic increase in the number of cases of domestic violence reported through the national SOS line in the first year of operation suggests that a more favourable legal framework has been created, that victims are more decisive in reporting violence to state institutions, and more importantly, that the SOS line is widely known and recognized in public. The line is anonymous and free for calls from any network in Montenegro and is available 24 hours a day. 

Source of Information

Montenegro's submission for National Review for Implementation of the Beijing Platform for Action, Beijing+25, 2019, p.37-38