Country Sudan
Year 2008
Type of Measure Social services > Hotline/Helpline
Form of Violence Domestic violence/Intimate partner violence, Violence against women and girls

Brief Description


The Family and Child Protection Unit established a free hotline to help victims, including victims of violence.  The idea of the phone line was brought in March 2008 through the cooperation of the National Council for Child Welfare, UNICEF and the Sudanese Communications company.  The first training workshop for that hotline was held in December 2008 and was followed by a testing period of two months then the media campaign for the Help Line in March 2009.

The hotline's number is 9696 and is available 24 hours to victims.  This hotline can be used to report complaints and provide advice and psychological and social counseling.

Source of Information

Response of the Government of Sudan to the questionnaire on violence against women 2010; CRC/C/SDN/Q/3-4/Add.1, par. 54